Hamming AI – Automated Voice Agent Testing & Call Analytics
Automate AI voice agent testing, simulate thousands of calls, get real-time analytics, continuous heartbeat monitoring, and ensure compliance with governance.
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https://hamming.ai/
Product Information
Key Features of Hamming AI – Automated Voice Agent Testing & Call Analytics
Scale testing, real-time analytics, continuous monitoring, regression detection, and compliance governance for AI voice agents.
Scalable Call Simulation
Simulate thousands of concurrent calls to stress‑test voice agents and validate dialogue flows before production.
Real‑time Call Analytics
Capture live metrics on call duration, intent success, and user sentiment for instant performance insights.
Continuous Heartbeat Monitoring
Always‑on health checks detect downtime or degradation, alerting teams the moment issues arise.
Regression Detection
Automated comparison of new releases against baseline metrics flags performance regressions instantly.
Governance & Auditing
Comprehensive logs and compliance reports ensure voice agents meet regulatory and quality standards.
Use Cases of Hamming AI – Automated Voice Agent Testing & Call Analytics
Pre‑launch stress testing of voice bots
Live call quality monitoring for production agents
Regulatory compliance and audit reporting
Automatic regression alerts after updates
Pros and Cons of Hamming AI – Automated Voice Agent Testing & Call Analytics
Pros
- Instant regression alerts
- Scalable testing of thousands of calls
- Unified analytics dashboard
Cons
- Requires integration with existing voice platforms
- Learning curve for advanced analytics
- Pricing tier may be high for small teams
How to Use Hamming AI – Automated Voice Agent Testing & Call Analytics
- 1
Connect your voice agent via Hamming API
- 2
Define test scenarios and call flows
- 3
Run automated test suites on demand
- 4
Monitor results in the real‑time dashboard
Hamming AI – Automated Voice Agent Testing & Call Analytics
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