Agentforce enables businesses to create and deploy autonomous AI agents to support employees and customers 24/7, with features such as customizable agent builders, AI-powered chatbots, and integrations with Salesforce Platform tools.
Create and customize AI agents using existing Salesforce Platform tools, such as Flows, Prompts, Apex, and MuleSoft APIs.
Deploy AI-powered chatbots that can handle a wide range of service issues without preprogrammed scenarios, improving customer service efficiency.
Integrate AI agents with Salesforce Platform tools, such as CRM and external data, to provide insights, predictions, and generated content directly in the flow of work.
Create and deploy autonomous AI agents that can execute specialized tasks to help employees and customers 24/7.
Use low-code development tools to create and customize AI agents, making it easier for businesses to deploy AI solutions.
Create a service agent to handle customer inquiries 24/7.
Deploy a sales development representative (SDR) agent to engage with prospects and answer questions.
Use a sales coach agent to provide personalized role-play sessions for sales teams.
Create a merchandiser agent to assist with site setup, goal setting, and personalized promotions.
Sign up for a free trial of Agentforce to start building and deploying AI agents.
Use the Agent Builder to create and customize AI agents using existing Salesforce Platform tools.
Integrate AI agents with Salesforce Platform tools, such as CRM and external data, to provide insights, predictions, and generated content directly in the flow of work.
Deploy AI agents to support employees and customers 24/7, and monitor their performance and effectiveness.