Flow XO: AI-Powered Chatbots for Customer Experience
Product Information
Key Features of Flow XO: AI-Powered Chatbots for Customer Experience
AI-powered chatbots for customer experience, lead qualification, customer support, and scheduling.
Lead Qualification
Qualify incoming leads with AI-trained chatbots, predict intent + sentiment based on text responses, and direct to demos, resources, and scheduling widgets.
Customer Support
Develop a supportive or friendly persona for your chatbot, sync with any knowledge base to deliver concise answers + resources, and AI-powered Sentiment Detection identifies angry or upset customers for support outreach.
Scheduling
Avoid unnecessary calls and high call volumes – let FlowXO book meetings, pre-screen callers, qualify leads, and optimize your schedule.
Sales Funnel Optimization
Meet Sleepy, the Million Dollar Chatbot built on Flow XO. Answer simple questions, link to helpful resources, and pre-screen customers before switching to live agents.
Customizable Chatbot Personas
Create a sales-driven persona for your chatbot, develop your brand voice, sync your knowledge bases, and make your business more accessible to all.
Use Cases of Flow XO: AI-Powered Chatbots for Customer Experience
Enhance customer experience with AI-powered chatbots
Qualify leads and optimize sales funnels
Provide 24/7 customer support
Schedule meetings and appointments
Pros and Cons of Flow XO: AI-Powered Chatbots for Customer Experience
Pros
- AI-powered chatbots for customer experience
- Customizable chatbot personas
- Integration with CRM and ticketing software
- 100+ cloud-based app integrations
Cons
- Limited free trial features
- Steep learning curve for non-technical users
- Dependence on AI technology for chatbot functionality
How to Use Flow XO: AI-Powered Chatbots for Customer Experience
- 1
Getting started with Flow XO is easy as picking your persona, customizing your AI assistant, adding your channels, deploying your AI assistant, and improving your customer experience.
- 2
Create a sales-driven persona for your chatbot and develop your brand voice.
- 3
Sync your knowledge bases and make your business more accessible to all.
- 4
Select where you want the chatbot to communicate, including website & apps like Messenger, Telegram, WhatsApp, Twilio, and more.