AI-powered customer service automation platform designed for eCommerce businesses, combining conversational AI, visual AI, and deep integrations to automate customer queries and increase conversion rates.
Uses advanced AI to understand customer queries and automate responses, integrating with existing platforms to fully resolve issues without human intervention.
Detects product defects and quality issues from images, enabling automatic replacement orders and quality control alerts.
Leverages top-tier generative AI to deliver personalized and empathetic responses, adapting to brand tone of voice.
Automate customer inquiries with AI-powered answering service, providing instant and accurate responses to customer queries.
Sign up for DigitalGenius: Contact DigitalGenius to set up an account for your ecommerce business.
Integrate with your existing systems: Connect DigitalGenius to your ecommerce platform, CRM, shipping carriers, and other relevant systems.
Configure AI and automation flows: Use the Flow Builder interface to create visual flows for automating customer service tasks.